Shippers demand transparency in air freight

European shippers demand their air cargo providers to be transparent on their consignments. ESC Policy Manager in Air Transport Rogier Spoel told CARGOFORWARDER GLOBAL that the linear set-up of the air cargo chain is not very helpful in this respect. “Shippers need to know where their consignments are and under what conditions they are being forwarded”, he said. “Tracking & tracing plays an important part in this process. It allows shippers to improve their planning. The forwarders often prefer consolidation and the breaking up of consignments to speed up their business, but the shippers do not know what is happening with their goods.”