Survey: container shipping service


ESC – Drewry survey Quality of Container Shipping Service
Deadline to complete: 20 April 2018

Shippers are encouraged to participate in the survey and to disseminate it further among relevant stakeholders.

ESC and Drewry are conducting a survey to evaluate the quality of container shipping service.  Time to complete: 10 minutes for the 1st part of the survey and 10 minutes for the  2nd part. The 2nd part is optional. Confidentiality of answers is guaranteed.

The results of the survey will be used to track the service quality of the container carrier industry, to quantify differences in quality over time and between carriers, and to provide a ranking of all providers against important service and cost criteria. 

All participants will receive the results of the survey by email within two months. 5 respondents – chosen at random – will receive a free annual subscription to the weekly “World Container Index assessed by Drewry”, which tracks rates on East-West routes.

As it was stated in the anonymity clause, no sensitive data will be disclosed to any third party or used for purposes other than those of conducting this survey.

To consult the selected results of the last year’s survey, please click here.